Start with customer behaviour
List the methods customers ask for and the devices they use. A checkout that offers familiar options and clearly explains failures is easier for your team to support. Do not assume the largest menu of methods is automatically the best fit.
Confirm eligibility and integration
Ask the provider whether it accepts your business type, which documents are needed and which methods are available after approval. Then check the exact platform, plugin or API connection your store will use. A provider appearing on a general directory is not proof of a working integration.
Understand the money flow
- Ask for transaction fees, fixed charges and any minimum charges.
- Confirm settlement timing, refund handling and dispute fees.
- Ask how payment records and orders can be reconciled.
- Clarify what happens when a customer pays but the order is not updated.
Choose between links and integrated checkout
Payment links can support a simple, manually coordinated sales workflow. An integrated checkout can connect payment status to an order, but requires a compatible implementation and testing. Decide based on the order volume your team can handle accurately.
Run a realistic acceptance test
Use the provider’s supported test environment or process. Check success, failure, cancellation, duplicate notifications and refunds. Verify the mobile experience and the records your team uses at the end of the day. Only go live once the operational path is clear.